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COVID-19 Store Protocols

05/15/20 EVENTS NEWS

 

*UPDATED May 2022*

Although things look a little different at Novelle, we are so excited to help you find your dream dress!

We offer private spaces to our brides and guests that can comfortable seat up to FOUR guests. If you have up to six please reach out to us to see if our larger space is available.

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  • We continue to be appointment only for all types of consultations and pick ups. 
  • A bride is  allowed to bring up to FOUR guests. If you have up to six please reach out to us to see if our larger space is available. We are also more than happy to help you set up a video call with all of your loved ones who couldn't join in person. 
  • Masks are not required however if you would prefer a consultant to wear their mask or have a more private area please feel free to ask!
  • Appointments will be 75 minutes long, and we recommend booking a call with one of our  stylists prior to your bridal consultation to get to you know, your wedding and help select up to 6 favourite dresses ready for your appointment. More can be chosen on the day based on what you're loving in person. 
  • We will ensure that the appointments will be staggered so that the area can be fully cleaned and sanitized between each consultation.
  • At this time you won't be able to browse the wedding dresses however your skilled stylist will be able to help you choose some gowns to fall in love with!
  •  All high touch areas will be cleaned regularly. 
  • If you or your guest are feeling unwell please let us know and we'd be happy to reschedule you. 
  • We have hand sanitizer around the store for our guests' convenience. 

We thank you all so much for being understanding! We cannot wait to help you find your dream dress!

Love the Novelle Team x